Registered Vendor Clone Environment

Last updated: October 13, 2026

There are four steps to requesting a clone environment:

This guide only applies to the RealPage Registered Vendor Program. If you are part of the RealPage App Partner Program, you do not need to request a clone environment.

  1. Step 1: Sign In

    Sign into the RealPage Developer Portal with your credentials

    RealPage Clone Step 1

  2. Step 2: Request Support

    Click the "Request Support" button in the top right corner of the screen.

    RealPage Clone Step 2

  3. Step 3: Complete Request Form

    Complete the Support Request Form as detailed below and click Submit button at the bottom of the page

    Support form responses

    • Priority: P2 - High
    • Customer Number/Site ID: N/A
    • Property Name: N/A
    • Company: Your Company Name
    • Contact Name: Your name
    • Phone: Your phone number
    • Email: Your email
    • Product: Client Portal
    • Operating System: Any option
    • Internet Browser: Any option
    • Subject: Request a temporary clone environment to use the API
    • Detail: I need a temporary clone environment to use the API

  4. Step 4: Update Your Credentials

    In the Propexo dashboard, navigate to the RealPage integration and update the credentials with the new clone environment details.

    RealPage Clone Step 3