Approval & QA Process

Last updated: October 13, 2026

Estimated timeline from initiation to go-live: 4 to 6 months

Pricing

Data will be available from RealPage through a paid integration only. Approval required, as part of the App Partner program (this covers RealPage APIs including Knock). Each API has an annual fee ($2,500–$5,000) plus a monthly fee ($0.05–$0.25/unit). At least 1 mutual client required.

App Partner Approval Process

  1. Step 1: Application Review

    Submit the vendor interest form: https://developer.realpage.com/get-started/vendor
    - SLA: 10 business days

  2. Step 2: InfoSec Review

    RealPage conducts an information security review of your company and solution.
    - SLA: 20–50 days

  3. Step 3: Commercial Terms

    Negotiate and finalize commercial terms with RealPage.
    - SLA: 15 business days

  4. Step 4: Development & Testing

    You will receive API credentials and a sandbox environment to build and test the integration.
    - SLA: 4 weeks

  5. Step 5: Pilot

    Run a pilot with the sponsoring client in a controlled setting.
    - SLA: 4 weeks

  6. Step 6: Certification & Go Live

    Complete RealPage’s certification requirements and launch in production.
    - SLA: 2 weeks

App Partner QA Process

There are several Pre-Certification Deliverables you must submit to RealPage before being certified. These include:

  1. Integrated Product Demo Recording

    Send a recorded demo of your integration in the OneSite sandbox. The recording must include a run-through of all test cases.

  2. Success Metrics

    Provide success metrics to deem integration successful.

  3. Test Case Validation

    Provide test cases validated in the sandbox environment.

  4. Mutual Client Support Process

    Provide a high-level review of the partner's support process for mutual clients.

  5. Integration Workflow Diagram

    It should include specific methods being called, parameters, sequence, frequency, purpose, number of servers, time-out settings, and retry strategy. We will work with you to put together a diagram that meets this requirement since all of the RealPage interactions are on the Propexo side.

  6. Technical Specifications

    It must include a statement indicating that all calls are made directly to the RealPage server, not via a web browser.

  7. Marketing Items

    This is content for marketing your solution on the RealPage website and within the Integration Marketplace. It includes a logo, a summary of the solution, a category, a website link, and an email address.

  8. Security Questionnaire

    You must complete a detailed security questionnaire explaining your company's data and information security procedures.