PMC Setup: Requesting MRI API Credentials

Last updated: August 12, 2026

Your integration partner is setting up an integration with your MRI account via Propexo. Before that integration can go live, MRI needs to issue Web Services credentials for it — and that request has to come from you, the client, via a support case.

⚠ Check with your integration partner first on which program they’re using (certified app partner vs. MIX) — it may affect what you need to confirm with MRI before filing the case.

Requesting credentials from MRI

Log in to the myMRI Client Portal and submit a support case requesting the following:

Hi MRI Support,

We’re setting up a test integration with Propexo and would like to request the following:

Please create a Web Services User ID and Password for our integration with Propexo.

Please apply the following cabinet(s) to our test database:
Database Name: [ENTER DATABASE NAME]

Cabinet Location: (To be filled in by MRI personnel once the case has been submitted)

Please grant the Web Services user access to the following APIs:

  • MRI_S-PMRM_GuestCardsBySiteID

  • MRI_S-PMRM_ResidentialLeadConversions

  • MRI_S-PMRM_ResidentialMarketingSources

  • MRI_S-PMRM_ResidentialLeasingConsultants

  • MRI_S-PMRM_ResidentialInteractionResults

  • MRI_S-PMRM_ResidentialFloorPlans

  • MRI_S-PMRM_ResidentialUnitAvailability

  • MRI_S-PMRM_ResidentialRentOffers

  • MRI_S-PMRM_ResidentialUnitFees

  • MRI_S-PMRM_ResidentialAmenities

Upon completion, please provide the following information:

  • Web Services User ID:

  • Web Services Password:

  • Client (Test) Database Name:

  • Client ID:

  • Partner Key:

  • MRI Version:

  • API Farm URL:

Let us know if you need anything else to complete this request.

Best,
[Your Name]

Once MRI sends over the requested details, pass them along to your integration partner so they can finish setting up the integration.